Digital Marketing Operations Intern (Summer)

AARP

Posted 23 days ago

Internship

Washington, District of Columbia

Remote OK

Smart Summary

Assist with SMS marketing and email communications while collaborating with internal clients and external agencies. Gain experience with marketing software and prepare executive-level presentations.

AARP is seeking a Digital Marketing Operations Intern for Summer 2026. The ideal candidate will be a rising junior or senior, graduate student, or post-doctoral student pursuing a degree in marketing or a related field, with strong writing, communication, and organizational skills. Prior experience with email, social, or mobile marketing is preferred.

Must Have Skills for ATS

Digital Marketing

Communication

Project Management

Email Marketing

SMS Marketing

Content Creation

Analytics

Salesforce Marketing Cloud

Adobe Target

SharePoint

JIRA

Confluence

Tableau

Creative Thinking

Problem Solving

Organizational Skills

Job Description

Overview

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.

Are you a digital marketing or communications student with an excellent eye for detail and strong writing and communication skills? The Digital Customer Relationship Management team seeks an enthusiastic marketing student to assist our full-time staff with daily email and SMS marketing support. Though this role encompasses diverse digital marketing tasks, it will primarily focus on the candidate's experience and skill sets. We're looking for candidates who are quick, eager learners and have a background in digital marketing and/or communication. This paid internship is for Summer 2026.


Responsibilities

  • Assist with short message service (SMS) marketing, email communications, and management
  • Collaborate with a variety of internal clients and external agencies to help meet their marketing objectives
  • Gain experience working with leading marketing software such as Salesforce Marketing Cloud, Adobe Target, SharePoint, JIRA, Confluence, Tableau, and CoPilot (AI)
  • Prepare executive-level presentations while learning important management skills, including project management, meeting management, budgeting, and reporting
  • Improve the customer experience by mapping journeys, monitoring listening platforms, and sharing insights
  • Proof emails and SMS campaigns, create and manage content on internal sites, and help with tracking and analytics

Qualifications

  • Prospective interns must be currently enrolled in a degree program at an accredited college or university; be considered rising undergraduate juniors or seniors, graduate students, or post-doctoral students; and remain academically enrolled throughout the internship
  • Pursuing a degree in marketing or a related field, digital marketing preferred
  • Experience creating marketing plans, relevant coursework, and managing projects in a work or classroom setting
  • Ability to work with internal stakeholders, including business unit leads, digital channel leads, and Product, Development, Membership, or Analytics team members
  • Creative thinking and problem-solving; leveraging technology to solve business problems in a production environment
  • Prior experience with email, social, or mobile marketing preferred
  • Strong organizational and documentation skills, i.e., note-taking, QA/Testing documentation

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

  • Regular and reliable job attendance
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgment in evaluation options to make sound decisions
  • Home office environment with the ability to work effectively surrounded by moderate home environment noise

Compensation and Benefits

The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

AARP

What we do might surprise you! AARP is a nonprofit, nonpartisan, social mission organization with a membership of nearly 38 million. Our aim is to disrupt outdated stereotypes about aging, turn goals and dreams into real possibilities, and fight for the issues that matter most to people 50-plus, their families and communities. Our social impact work in health security, financial resilience, and personal fulfillment is at the heart of what we do. With offices in every state plus the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, we live and work in the communities we serve. We listen to what people need and want, and offer programs, services and trusted information that are directly relevant to them. State offices also work with our national office to amplify our members’ voices at the local and federal levels to help empower people 50 and above to choose how they live and work as they age. From being a force for positive change to producing the nation’s largest-circulation magazine – the full scope of what we do might surprise you! That’s why people who are excited by unique opportunities and galvanized by meaningful challenges come to work at AARP.

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