Overview

Come build community, explore your passions, and do your best work at Microsoft with thousands of university interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. 

We’re seeking a Quantitative Researcher Intern with a strong background in data analysis, telemetry, and behavioral measurement. The ideal candidate is pursuing a graduate degree (PhD preferred) in human-computer interaction, behavioral science, software engineering, or a related field, and has experience working with large-scale data, and event schemas. 

This intern will support initiatives to evaluate Critical User Journeys (CUJs) by translating user workflows into measurable events, analyzing behavioral data, and identifying success, failure, and drop-off points. They will partner closely with data scientists and other researchers to connect telemetry insights to user intent and experience, helping to inform product strategy and design. 

At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Translate Critical User Journeys (CUJs) and Jobs-to-be-done into measurable telemetry events. 
• Understand and work with event schemas and instrumentation to ensure accurate data collection.
• Query and analyze behavioral data to uncover insights about user workflows.
• Define success, failure, and drop-off points within CUJs.
• Partner with data scientists and other UX researchers to connect telemetry data to user intent and experience.
• Synthesize findings into actionable insights that inform product strategy.

Qualifications

Required Qualifications: 

• Candidate must be enrolled in a full-time Doctorate Degree program in a relevant field (e.g., data science, statistics, behavioral science) during the academic term immediately before their internship. 

• Must have at least one semester or term of school remaining following the completion of the internship.

Preferred Qualifications: 

• Experience with telemetry, event schemas, and behavioral data analysis. 

• Skills in querying large datasets (e.g., SQL, KQL) and using data analysis tools (e.g., Python, R). 

• Ability to map user journeys and identify key moments of success or friction. 

• Storytelling and synthesis skills to communicate findings to stakeholders. 

• Comfortable collaborating with cross-functional teams, including UX researchers, designers, and product managers. 

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.