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The Portofino Hotel & Marina, a Noble House Hotel
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The Portofino Hotel & Marina, a Noble House Hotel
Applications Closed
Posted 2 months ago
Full Time
Redondo Beach, California
In Person
Smart Summary
As a Front Desk Agent, you will meet and interact with guests, showcasing the hotel and its amenities. You will directly impact guests' stays and create memorable experiences.
We are seeking a Front Desk Agent with excellent communication and computer skills. The ideal candidate should have experience in providing excellent customer service in a fast-paced environment and possess a flexible schedule. This is a great opportunity to showcase your people skills and create memorable experiences for guests.
Must Have Skills for ATS
Verbal Communication
Written Communication
Computer Skills
Guest Care
Problem Solving
Patience
Empathy
Flexibility
Job Description
Description
The Job:
As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime!
You:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to make memorable experiences and provide excellent service for our guests.
The offer:
· In return, you are rewarded with a competitive compensation package including competitive pay, health benefits, matching 401k, PTO, parking and complimentary meals
· Discounted rates in our Noble House Hotels & Resorts portfolio for you and your family
· Learning programs and career development opportunities within the company
Your team and working environment:
Nestled in our private Redondo Beach peninsula, our hotel is your haven. The Portofino Hotel offers a delightful array of amenities and activities in our prime South Bay location just a stone’s throw from the communities of Redondo Beach, Hermosa Beach, and Manhattan Beach . With 168 rooms, multiple F&B outlets, banquets, guest activities and a 188-slip marina, your days are filled with diverse operations.
Noble House Hotels & Resorts:
Noble House properties are not one-size-fits-all hotels. Each property is meticulously designed to stand on its own merits. The unifying thread that connects each and every hotel is not the architecture or the amenities but lies within the people – and the local culture – that make up Noble House Hotels & Resorts. The passion of our people is our greatest asset, we are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.
Follow us on Instagram @portofinohotel or @baleenkitchenla
Requirements
Your experience and skills include:
· Refined verbal and written communication skills
· Strong computer skills
· Experience in taking care of guests in a fast paced environment
· Flexible schedule availability
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
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The Portofino Hotel & Marina, a Noble House Hotel
Located on a serene peninsula in L.A.’s South Bay, The Portofino Hotel & Marina is the premiere destination for locals and travelers seeking oceanfront respite, watersport adventures and marina-front dining. The hotel is a community staple, established over 60 years ago, and boasts a unique history for its association with the famous Cannonball Run. BALEENkitchen serves up innovative market-to-table cuisine with charming marina views. The conference center offers unrivaled waterfront views making it the perfect choice for weddings, meetings or any social gathering.
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