Description

1-800-GOT-JUNK? | Atlanta

Ready to build a high-energy career where every day is different? Join the Atlanta Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Compensation: $24/hr+ total compensation, including:

• Base hourly rate
• Tips
• Profit share & performance incentives
• Overtime
• Full-time teammates typically earn $1,200–$2,500+ per bi-weekly pay period depending on performance, schedule availability, and sales ability.

INTERVIEW PROCESS: 

• 5-10 minute phone screening to ensure alignment on goals and expectations.
• 15-30 minute “In-Person Interview” with Management to review role details, responsibilities, and team dynamics.

Schedule: Full-time: 4–5 shifts per week

• 1 mandatory weekend shift
• 3–4 weekday shifts
• Shifts run 8–10 hours and may fall anywhere between 7:00 AM – 10:00 PM, depending on business needs
• Must maintain availability for 4 weekdays + 1 weekend day every week

What We’re Looking For:

• Sales-Minded: Confident closing on-site sales and maximizing job value
• People-Focused: Personable, positive, and service-oriented
• Reliable & Coachable: Shows up, contributes, and adapts
• Strong Communicator: Clear, professional, and solution-driven

Role Overview:

As a Field Sales & Service Representative, you’ll bring energy, professionalism, and salesmanship to every job. You will:

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75 lbs
• Represent our brand with integrity, professionalism, and a sharp appearance
• We train you No prior junk removal experience required — Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement

Uniform Standards: Maintained anytime you’re at the office — on or off the clock:

• Brown Belt
• Brown Steel-Toe Boots
• Branded Polo (Provided)
• Branded Ball Cap or Beanie (Provided)
• Sweatshirt (Provided)
• Navy BLUE work pants or shorts

Company-Wide Standards (Required for All Roles):

DOT Medical Certification

• A valid DOT Medical Card is required for driving commercial vehicles.
• Southwind covers the full cost of obtaining your DOT Medical Certification.

Background Check & Drug Test Policy

• Southwind reserves the right to perform these at any point if we determine the need.

Professional Growth: Our team members grow fast. Advancement pathways include:

• Certified Sales Leader
• Senior Sales Leader
• People Development (To Director of People Development)
• Operator (To Director of Operations)
• General Manager
• We promote from within whenever possible!

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

• Enjoy dynamic, engaging workdays with varied responsibilities.
• Career advancement pathways.
• Strong compensation with performance incentives.
• Award-winning workplace ("Best Places to Work", “Atlanta’s Best Gold Winner”, and "Fast 50 Company").
• Full benefits package with Medical/Vision/Dental coverage and retirement options.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Our Mission Statement:

Anything is possible.

Invest in people.

Change the world.

Requirements

• Upbeat attitude, dependability, and customer service orientation
• Age Requirement: Minimum 21 years old (insurance requirement).
• Driver's License: Valid unrestricted driver's license necessary.
• Physical Capability: Must lift up to 75+ lbs. frequently.
• Relevant Background: Experience in delivery, moving, retail, hospitality, food service, customer service, sales or general labor.