Experience Coordinator/Remote
ETS
Experience Coordinator/Remote
ETS
Posted about 1 month ago
Full Time
Carmel, Indiana
Fully Remote
Smart Summary
The Experience Coordinator will assist clients in planning and coordinating travel and leisure experiences by providing accurate information and ongoing support. They will create organized plans and itineraries while maintaining professional communication.
We are seeking motivated and organized individuals for an Experience Planning Coordinator role. Key requirements include strong communication, customer service skills, attention to detail, and comfort with technology. Hospitality, travel, or customer service experience is preferred, making this a great opportunity for college students and recent graduates.
Must Have Skills for ATS
Communication
Customer Service
Attention to Detail
Organization
Technology
Time Management
Job Description
We are seeking motivated and organized individuals to join our team as Experience Planning Coordinators. In this role, you will assist clients with planning and coordinating memorable travel and leisure experiences by providing accurate information, organization, and ongoing support.
This position is well suited for candidates who enjoy client interaction, attention to detail, and working in a remote environment.
Key Responsibilities:
- Communicate with clients to understand their goals and preferences
- Provide accurate, up-to-date information and personalized recommendations
- Create well-organized plans and itineraries
- Support clients before, during, and after their experience
- Utilize online tools and systems for coordination and booking (training provided)
- Maintain professional and timely communication
What We Offer:
- Fully remote work environment
- Flexible scheduling
- Access to training and ongoing support
- Professional growth and development opportunities
- Travel-related perks and benefits (details provided during onboarding)
- Collaborative and supportive team culture
Qualifications:
- Strong communication and customer service skills
- High attention to detail and organization
- Comfort with technology and online systems
- Ability to learn new tools quickly
- Hospitality, travel, or customer service experience preferred
- Self-motivated with strong time-management skills
- Reliable internet access
ETS
ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for everyone, everywhere. For more than 75 years, we have developed products and services based on rigorous research and our belief in the power of learning. Our portfolio consists of some of the world’s most trusted assessments - including the TOEFL® and TOEIC® exams, the GRE® and the Praxis® family of assessments - along with research, development and innovation that explores new frontiers in learning and measurement. Our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners are able to improve their lives through education. Visit www.ets.org to learn more.
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