Intern - Claims

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Frankenmuth Insurance Company

Applications Closed

Posted 3 months ago

Internship

Yarmouth, Maine

In Person

Smart Summary

The intern will assist in investigating claims to determine their validity and extent of liability while following corporate policies and procedures. They will also deliver customer service to policyholders and agents, ensuring timely resolution of claims service issues.

This summer internship offers college students the opportunity to gain experience in the insurance claims field. The role involves investigating claims, providing customer service, and ensuring compliance, with a preference for students studying Risk Management. This is an in-office position located in Yarmouth, ME.

Must Have Skills for ATS

Claims Handling

Customer Service

Investigation

Documentation Review

Legal Compliance

Risk Management

Communication

Team Collaboration

Problem Solving

Data Analysis

Job Description

SUMMER COLLEGE INTERN POSITION - May 18th - August 7th, 2026

Searching for a college student to work over the summer and gain knowledge in the Insurance Claims field.

Prefer student that is studying Risk Management.

This is an in-office position in Yarmouth, ME

Under direct supervision and with limited independent judgment, performs the entry level responsibilities of the organization Claims Representative, by performing the following duties:

  1. Follows corporate policies, procedures, and fair claims handling practices
  2. Under supervision, investigates claims to determine validity and extent of liability, including:
  3. Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
  4. Reviews and evaluates documentation, including applications, reports, and statements
  5. Monitors appropriate claim outcomes through self-audit process
  6. Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
  7. Ensures legal, regulatory and fair claims handling compliance
  8. Sets or recommends reserves based on results of claim investigation.
  9. Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
  10. May interact with insureds, agents, claimants, attorneys, and other service providers, including:
  11. Conducts in-depth interviews and/or scene inspections
  12. Attends settlement conferences and/or trials
  13. May serve as a member of project teams, contributing to the achievement of project objectives. 
  14. Performs other duties as assigned

#LI-DNI

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

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Frankenmuth Insurance Company

Frankenmuth Insurance exists to provide peace of mind by protecting individuals, families, and businesses with tailored insurance solutions. Headquartered in historic Frankenmuth, Michigan, we’ve been serving our policyholders for more than 155 years and remain committed to being your insurer of choice through exceptional protection and service. As a super-regional carrier, we work exclusively with more than 800 independent agencies across 15 states to offer business, home, auto, and life insurance, along with surety bonds. Recognized for our financial strength and stability, we proudly maintain more than $2 billion in assets and have earned an AM Best A category rating for more than 45 consecutive years, demonstrating our long-standing reliability and commitment to protecting what matters most. Learn more at fmins.com.

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