Order Fulfillment Associate
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REILY FOODS COMPANY
R
Order Fulfillment Associate
REILY FOODS COMPANY
Applications Closed
Posted 3 months ago
Full Time
Malden, Massachusetts
In Person
Smart Summary
The Order Fulfillment Associate is responsible for ensuring customer orders are selected, packed, and shipped accurately and on time. This includes monitoring daily online orders, performing inventory control, and maintaining a clean workspace.
We are seeking a detail-oriented and reliable Order Fulfillment Associate to accurately process and ship customer orders in a timely manner. Key qualifications include experience in order processing, strong attention to detail, the ability to lift 30 lbs, and good communication skills. A high school diploma and the ability to pass a background check are required.
Must Have Skills for ATS
Order Processing
Attention To Detail
Inventory Management
Customer Communication
Problem Resolution
Basic Computer Skills
Physical Tasks
Organizational Skills
Job Description
Job Details
Job Location: Malden Plant - Malden, MA 03148Salary Range: $19.50 - $19.50Order Fulfillment Associate
Location: Malden, MA (Onsite)
Department: Order Fulfillment
Status: Full-Time
Hours: Monday–Friday, 7:00 AM–3:30 PM
Pay: $19.50/hour
About Us
New England Coffee, a brand of Reily Foods Company, has been roasting exceptional coffee for more than 100 years. We pride ourselves on quality, consistency, and great service—and our fulfillment team plays a critical role in delivering that experience to every customer. We are expanding and seeking a dependable, motivated individual to join our team.
Position Overview
The Order Fulfillment Associate ensures customer orders are selected, packed, and shipped accurately and on time. This hands-on role supports fulfillment operations including order processing, inventory management, materials handling, and maintaining a clean, safe workspace.
Responsibilities
• Monitor, process, and fulfill daily online orders
• Accurately pick, pack, and verify items prior to shipment
• Prepare and stage outgoing shipments for multiple carriers
• Perform stock counts, replenishment, and general inventory control
• Maintain a clean, organized, and safe work area
• Report product, quality, or safety concerns promptly
• Assist with customer order inquiries as needed
• Support additional departmental tasks as required
Qualifications
Qualifications
• Experience in processing orders
• Ability to read, write, and communicate clearly in English (Spanish a plus)
• Strong attention to detail, accuracy, and quality
• Basic computer skills
• Reliable, punctual, and comfortable in a fast-paced, collaborative environment
• Ability to lift 30 lbs. and perform physical tasks (standing, climbing, reaching, etc.)
• Must be 18+ and able to pass a background check
Preferred Skills
• Customer communication and problem-resolution abilities
• Motivation to learn new tasks and adapt quickly
• Ability to operate light warehouse equipment (e.g., pallet jacks)
• Strong organizational and quality-focused mindset
• Flexible hours when business needs require
R
REILY FOODS COMPANY
Established in 1902, Reily Foods Company is a family-owned, values-driven business based in New Orleans, one of the world's great culinary centers. The company manufactures and markets a wide range of quality food products sold in grocery stores and restaurants throughout the United States including Luzianne Tea, French Market Coffee, New England Coffee, Blue Plate Mayonnaise, Swans Down Cake Flour, Wick Fowler’s 2-Alarm and Carroll Shelby’s Chili Kits, La Martinique Salad Dressings, and Tiger Sauce Hot Sauce. Reily Foods operates three manufacturing facilities located in New Orleans, Louisiana, Knoxville, Tennessee and Malden, Massachusetts and is proud of its "AA" rating for Global Food Safety Certification for nine consecutive years. Reily Foods is also a significant contract packer for some of the largest retail and industrial customers in the country. The Louisiana chapter of the Association of Corporate Growth (ACG) awarded Reily Foods its 2015 Outstanding Corporate Growth Award. This growth is the result of Reily Foods' unique values-driven culture and a strong investment mentality that ensures state-of-the-art manufacturing facilities, new product development and marketing capabilities, and technology and data systems. Reily Foods' strong financial health allows it to be in a state of readiness for strategic acquisitions and continuous investments. The company's focus is on the continued growth of its iconic brands. Aggressive new product development and acquisitions are also important parts of the growth plan. Most importantly, Reily Foods' ability to attract and develop the industry's top talent supports a dynamic and fast-paced work environment that recognizes the importance of passion, curiosity, achievement, and fun.
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