Overview

Live. Work. Explore. as a part of our Lodging team at the Grand Canyon Hotel & Suites!

Join the team at Grand Canyon Hotel & Suites, Xanterra’s newest property in Tusayan, Arizona—just one mile from the South Rim entrance of Grand Canyon National Park. As part of Xanterra’s legacy of hospitality at the Grand Canyon, this 197-room hotel is a unique opportunity to work in a world-famous destination while being part of a team that values service, sustainability, and unforgettable experiences.

Job Summary:

The position is responsible for performing data entry, preparing reports, scheduling appointments, and receiving and directing incoming telephone calls and visitors in a pleasant and professional manner. It involves performing various Human Resources duties, providing administrative support to the HR management team, and interacting regularly with employees and visitors.

The Details:
Position Type: Full-Time, Year-Round
Start Date: November 2025
Pay: $19.45 per hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why the Grand Canyon Hotel & Suites?
As part of the Xanterra Travel Collection® portfolio, we are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.

Life at the Grand Canyon Hotel & Suites:

• Low-cost employee housing
• A fast-paced, exciting work environment with upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Free Grand Canyon Railway Train rides
• Access to Grand Canyon Recreation Center
• Located just a mile from the south entrance to the Grand Canyon National Park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

Responsibilities

• Fully understand and support Xanterra Mission Statement and Core Values.
• Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests, internal and external.
• Performs routine tasks required to administer and execute Human Resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters to the appropriate staff.
• Process new employee electronic onboarding to include initial and ongoing communication, sending and following up with all required new hire paperwork, Sterling background checks (manual & iCIMS integration), maintaining compliance with E-Verify requirements and ensuring all documents are completed and accurate in a timely manner.
• Works with HR Manager to improve the current process to increase efficiency and productivity.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Ensure departmental adherence to all prescribed Company, statutory/regulatory policies and procedures.
• Other duties as assigned.

Qualifications

• Minimum of one (1) year of experience in an administrative or office role, preferably with two (2) years of customer service experience and a understanding of Human Resources procedures and best practices.
• Excellent communication (oral or written), comprehension (provide and understand direction), and reasoning (problem solving and troubleshooting) skills.
• High proficiency in computer skills with ability to effectively use and/or learn any necessary software related to topics such as MS Office programs (Word and Excel), HRIS (CloudSuite and iCIMS), timekeeping, and all other company assigned software.
• Ability to maintain confidentiality at all times, in all situations.
• Ability to complete multiple tasks/projects within an established and scheduled time frame.

Preferred Qualifications:

• Bi-lingual (English/Spanish) language skills a plus.

Physical Requirements include:

Constantly: sit and walk, Handling, reaching outward, and lift/carry up to 10 lbs.

Frequently: climb stairs, lift/carry up to 20 lbs., and push/pull up to 12 lbs.

Occasionally: stand, reach above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push pull up to 25 lbs.

Work hours may include nonstandard workweek and overtime.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.