Tea Around Town Supervisor, NY
TopView Sightseeing
Tea Around Town Supervisor, NY
TopView Sightseeing
Applications Closed
Posted 3 months ago
Full Time
New York, New York
In Person
Smart Summary
The supervisor coordinates daily schedules, confirms trips, and communicates with the kitchen. They also ensure high standards of service and assist staff as needed.
We are looking for a Tea Around Town Supervisor! This role involves coordinating schedules, communicating with the kitchen, and ensuring a high standard of customer experience. The role requires 1 year of leadership experience in the restaurant industry, strong time management skills, and the ability to work weekends.
Must Have Skills for ATS
Leadership
Customer Service
Time Management
Culinary Knowledge
Attention to Detail
Flexibility
Job Description
Tea Around Town (teaaroundtown.com), our recently launched product, is an elegant tea room experience atop a double decker bus. Since launch, Tea Around Town has gained significant popularity and has been featured on NBC News, Time Out, etc. Our goal is to offer world class white glove service consistently to customers, while catering to demanding schedules and achieving cost efficiency.
Powered by in-house technology, TopView Group creates unique global experiences. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events i.e. Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass. As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits.
Supervisor Responsibilities:
- Coordinate daily schedules and ensure appropriate coverage for staff
- Confirm daily trips with calendar and reservation reports
- Communicate and coordinate with the NYC kitchen daily counts and assistance
- Ensure all materials needed for the day are sent with the Tea Bus operation
- Provide relief where needed amongst staff
- Maneuver to assist cover any call outs
- Facilitate ticket scanning and customer boarding
- Coaching and training as needed.
- Report any inventory/bus needs.
- Communicate daily operations in comprehensive reports
- Maintain a level of high standards to ensure a “WOW” experience.
Requirements:
- 1 year previous leadership experience in the restaurant industry
- Knowledge of culinary terminology and food preparation techniques is beneficial.
- Strong time management skills to prioritize tasks effectively.
- Excellent customer service skills to provide a positive dining experience for guests.
- Ability to work in a fast-paced environment while maintaining attention to detail
- Ability to consistently work weekends (ever Friday, Saturday, and Sunday)
- General Flexibility to work 9 hours 8am-9:30pm
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Benefits:
- Health insurance, vision, dental
- PTO
TopView Sightseeing
Powered by in-house technology, TopView Group creates one-of-a-kind experiences for everyone around the world. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events such as Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, Attraction Pass, and software products.
Boost Your Interview Chances
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria