Account Representative

DCM Services

Applications Closed

Posted 3 months ago

Full Time

Bloomington, Minnesota

In Person

Smart Summary

The Account Representative will provide compassionate phone-based collections support and help consumers resolve accounts in a compliant manner. They will also work across multiple software systems during calls.

DCM Services is looking for an Account Representative with a high school diploma or GED. While collections experience is preferred, strong multitasking, communication skills, and a team-oriented mindset are essential for success in this role.

Must Have Skills for ATS

Collections Support

Multitasking

Communication Skills

Detail-Oriented

Team-Focused Mindset

Job Description

Description

Make your next move your best move — join the DCM Services team!

At DCM Services, we specialize in receivable solutions — but what truly sets us apart is our people-first culture. We emphasize balance, support, and career growth, and we’re proud to offer a workplace where employees thrive.

What You’ll Do:

· Provide compassionate phone-based collections support

· Work across multiple software systems during calls 

· Help consumers resolve accounts in a compliant, ethical manner

Job Preview & Short Assessment
As the first step in our hiring process, you’ll complete an online job preview and short video-based assessment. This helps you get a feel for the role while allowing us to learn more about you.

Details:

· Takes about 20 minutes (many finish sooner)

· Complete in a quiet, distraction-free setting

· Must be done within 72 hours of starting the preview

· Use an internet-enabled computer with audio (mobile devices not supported)

Click here to start your job preview & assessment 

Requirements

What You’ll Get:

· NO WEEKENDS -- Monday-Friday FLEXIBLE scheduling options! 

· Competitive hourly pay + monthly bonus 

· Onsite location in Bloomington, MN with free parking and casual dress

· Enjoy monthly company lunches, Monday morning bagels, and Wednesday fresh fruit

· Supportive team culture and strong leadership

· Opportunity to grow your career with a stable, established company

What You’ll Bring:

· High school diploma or GED required

· Collections experience preferred (1+ years)

· Strong multitasking and communication skills

· Detail-oriented with a positive, team-focused mindset

All job offers are contingent on successful background check and drug screening.

DCM Services is an Equal Opportunity Employer & Veteran Friendly. 

#DCMCC1 

DCM Services

Minneapolis-based DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, visit www.dcmservices.com.

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