Patient Services Representative

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Eye Health America LLC

Applications Closed

Posted 3 months ago

Full Time

Bradenton, Florida

In Person

Smart Summary

The Patient Services Representative checks patients in for appointments and ensures they are seen on time. They also handle insurance verification, payment processing, and appointment scheduling.

We are looking for a Patient Services Representative with a high school diploma or equivalent, and preferably at least one year of experience in eye care or a medical environment. The role involves checking in patients, verifying information, collecting payments, and scheduling appointments while providing excellent customer service. A valid driver's license is required.

Must Have Skills for ATS

Patient Check-In

Customer Service

Insurance Verification

Data Entry

Payment Processing

Appointment Scheduling

Cash Handling

Chart Evaluation

Job Description

Description

The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.


Hours vary depending on doctors’ schedules; Must be available Monday through Friday. Opening and closing shifts rotate. *Overtime may be required. Must be willing to travel to our different clinic locations if needed.

Job Responsibilities:

  • Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
  • Marks the arrival time of patients in the office and makes sure that patients are seen on time.
  • Scans patients’ insurance cards and driver's licenses.
  • Enters all new patient demographic information into the computer.
  • Ensures that proper authorization or referral is collected from the patient.
  • Presents and collects fees, posts payments, and schedules the patient’s next appointment.
  • Monitors accounts that are past due and collects payment at checkout.
  • Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
  • Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits:

As a team member at The Eye Associates, you'll enjoy:

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities

Requirements

  • High school diploma or equivalent.
  • Valid and Active Driver's License.
  • Prefer at least one year's experience in eye care, or the medical environment.

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Eye Health America LLC

Quigley Eye Specialists is a Florida medical and surgical practice specializing in the diagnosis and treatment of vision disorders. We provide the highest quality eye care available for cataracts, glaucoma, diabetic retinopathy, cornea conditions, dry eyes, and droopy eyelids using state-of-the-art technology. The dedication we have to our patients is demonstrated by our thoughtful and friendly attitude, our emphasis on providing up-to-date educational information, and our commitment to thorough, unhurried exams, consultations, and procedures.

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