Patient Coordinator (48817)
Capitol Imaging Services
Patient Coordinator (48817)
Capitol Imaging Services
Applications Closed
Posted 3 months ago
Full Time
Sugar Land, Texas
In Person
Smart Summary
The Patient Coordinator will coordinate and schedule imaging appointments while ensuring optimal use of facility resources. They will also serve as the first point of contact for patients, providing empathetic guidance and managing patient communication.
We are looking for a Patient Coordinator with 1-2 years of experience in a healthcare setting, preferably in radiology. Key skills include proficiency in scheduling software, EMR systems, insurance processes, and excellent communication and organizational abilities. If you're empathetic, patient-focused, and dependable, this could be a great fit!
Must Have Skills for ATS
Patient Scheduling
Insurance Verification
Appointment Management
Patient Communication
Data Entry
Record Keeping
Collaboration
Customer Service
Medical Terminology
HIPAA Regulations
Communication Skills
Interpersonal Skills
Organizational Skills
Multitasking
Scheduling Software
EMR Systems
Job Description
Job Details
Job Location: Houston MRI - Sugarland - Sugar Land, TX 77478Position Type: Full TimeJob Shift: DayWe are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.
Key Responsibilities:
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Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
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Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
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Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
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Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
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Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
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Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
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Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.
Qualifications:
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Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.
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Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.
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Excellent communication and interpersonal skills
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Strong organizational and multitasking abilities
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Proficiency in scheduling software and EMR systems
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Attributes: Empathetic, patient-focused, dependable, and passionate about helping others.
Qualifications
Capitol Imaging Services
Capitol Imaging Services (CIS) is working to be the screening and diagnostic testing provider of choice for people in the communities we serve as well as their medical providers. One critical factor is the overall experience for a person who comes in for his or her test, from the time he or she walks through our door to the time he or she departs. There are three components CIS associates work diligently to deliver to each and every person: • A warm welcome from our front desk receptionists. • A pleasant experience from registration to the completion of the imaging exam. • A very sincere “thank you” for choosing us prior to leaving our facility. If your visit at a CIS facility is not warm, pleasant and sincere, we want to know about it. At Capitol Imaging Services, people are treated with the respect they deserve. Their pre-registration is made simple and any wait times are usually minimal in length. Test results are provided to physicians as quickly as possible so any treatment deemed appropriate may begin. We understand because we, our family, loved ones and friends are CIS patients, too. Capitol Imaging Services performs imaging exams in facilities that are free of hectic medical campuses, multi-story parking garages, elevators, painted lines and signs everywhere. People who come to a CIS facility park in front or near our clinic, walk in the front door and straight into our reception area. Because we know that undergoing an imaging exam can be a worrisome, anxious time for many, we work to offer a calm, quiet atmosphere that puts people at ease. Being more at ease for an exam such as a MRI, CT or ultrasound scan contributes significantly to better images AND a more quality outcome for the radiologist and the treating medical provider.
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