New Patient Coordinator

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National Spine And Pain Centers LLC

Applications Closed

Posted 4 months ago

Full Time

Fairfax, Virginia

In Person

Smart Summary

The New Patient Coordinator will be responsible for managing the intake process for new patients and ensuring a smooth transition into care. This role involves high-volume communication and coordination with medical professionals and patients.

This position requires a high school diploma or GED equivalent, along with a minimum of one year of customer service experience and high call volume experience. Candidates should have working knowledge of medical office referrals, authorization processes, insurance verification, medical terminology, CPT and ICD-10 coding, registration requirements, and HIPAA regulatory requirements. Proficiency in Electronic Medical Records (EMR) systems and Microsoft Office is also required.

Must Have Skills for ATS

Customer Service

High Call Volume

Medical Office Referrals

Authorization Process

Insurance Verification

Medical Terminology

CPT Coding

ICD-10 Coding

Registration Requirements

HIPAA Compliance

Electronic Medical Records

Microsoft Office

Job Description

Description

New Patient Coordinator: Onsite

Reports to: Center Manager

Shift Schedule: Monday-Friday, Days

Job Category: Clinical

Job Status: Non-Exempt

For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.

Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

What we offer:

  • Paid time off (PTO) & 8 company paid holidays.
  • Tuition reimbursement
  • 401k with employer matching
  • Competitive health, vision, and dental benefits
  • Employer paid long term disability benefits.
  • Pet Wellness coverage, legal assistance, and identity protection.

Requirements

Requirements

  • High school diploma or general education degree (GED) equivalent, required.
  • Minimum of one (1) year of customer service experience required.
  • High call volume experience required.
  • Working knowledge of medical office referrals and authorization process and insurance verification, required.
  • Working knowledge of medical terminology, CPT and ICD-10 coding, required.
  • Working knowledge of registration requirements and HIPAA regulatory requirements, required.
  • Must be proficient in Electronic Medical Records (EMR) system and Microsoft Office.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have satisfactory background check inclusive of criminal, employment reference, education, and social security.

NSPC is the largest interventional pain management practice group in the country. We offer competitive compensation, medical/dental/vision insurance options, life insurance plans, employer-matched 401(k), holidays and paid time off.


National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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National Spine And Pain Centers LLC

For more than 30 years, National Spine & Pain Centers affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Extraordinary Physicians With credentials from the world’s most influential institutions – and in some cases holding double and triple board certifications – physicians in the NSPC network include some of the most highly trained and globally recognized specialists in pain management. Leading Edge Research NSPC’s network of physicians are also leaders in pain-related research – having authored hundreds of manuscripts published in peer-reviewed medical journals and dozens of book chapters.

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