Shift Leader

G

Grand Fitness Mgmt, LLC

Applications Closed

Posted 4 months ago

Full Time

Fresno, California

In Person

Smart Summary

The Shift Leader supervises team members, ensuring compliance with company policies and performance standards. They are responsible for organizing shift schedules, training employees, and handling customer issues.

This role requires a high school diploma/GED and strong customer service and problem-solving skills. Candidates must be at least 18 years old, willing to become CPR/AED certified, and have basic computer proficiency. The role involves supervising team members, handling customer issues, and maintaining club cleanliness.

Must Have Skills for ATS

Customer Service

Problem Resolution

Verbal Communication

Written Communication

Basic Computer Proficiency

Team Supervision

Task Delegation

Training

Conflict Management

Health and Safety Compliance

Club Maintenance

Sales Goals

Time Management

Attendance Monitoring

Integrity

Security

Job Description

Description

Who Are We:

Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

Who You Are:

All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization’s high performance, quality and safety standards and guaranteeing satisfaction. A Shift Leader performs leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift. 

Benefits

  • On-Demand Pay 
  • Medical, Dental and Vision insurance (full time employees only)
  • Employee perks and discount program
  • Free Black Card Membership
  • 401K Plan
  • Income $18.50 Per Hour

As the Shift Leader you will:

  • Organizing shift schedules for team members.
  • Monitoring attendance, tardiness, and time off.
  • Assigning duties to specific employees based on role and skills.
  • Supervising employees and assisting with tasks as necessary.
  • Supervise performance and sharing feedback with both upper management and team members.
  • Training new and current team members on tasks.
  • Handling customer issues and managing conflicts.
  • Adhering to company policies and health, safety and employment standards.
  • Upholding integrity and security with member documents and sensitive information always.
  • Managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition.
  • Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy.

Requirements

What you bring to the table:

  • Must be 18 years of age
  • High school diploma/GED equivalent required
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Strong customer service skills
  • Strong problem resolution skills
  • Strong verbal and written communication skills
  • Basic computer proficiency (Microsoft Suite)
  • Ability to lift up to 50 pounds
  • Ability to walk and stand for prolonged periods of time
  • Ability to continuously talk in person or on the phone during shift
  • Will occasionally encounter cleaning chemicals during shift

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

G

Grand Fitness Mgmt, LLC

Grand Fitness Partners is a franchise division of Planet Fitness, founded in 2010 by David Bidwell and Scott Linsky, and is is one of the fastest growing franchisees in the Planet Fitness system. Grand Fitness Partners recently partnered with private equity firm, HGGC, in November 2021 to accelerate growth and expand the franchise’s footprint. Grand Fitness Partners has 79 locations across South Florida, Central California, and parts of New Jersey and Virginia. With a strategy centered on health & wellness, the franchise strives to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. With more than 2,600 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Grand Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.

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