Shift Leader

Accord Inc

Applications Closed

Posted 4 months ago

Full Time

Monroe, Washington

In Person

Smart Summary

Shift leaders direct and coordinate food preparation and service while ensuring compliance with policies and procedures. They also evaluate employee performance and address any issues that arise during their shift.

Taco Time is hiring a Shift Leader to supervise restaurant operations, train employees, and ensure excellent customer service. Candidates should have a food handler's permit, 3-6 months of restaurant experience, strong communication skills, and the ability to multi-task in a fast-paced environment.

Must Have Skills for ATS

Supervisory Skills

Training

Planning

Performance Evaluation

Guest Service

Problem Solving

Communication

Teamwork

Multi-tasking

Attention to Detail

Food Safety

Basic Math Skills

Customer Service

Time Management

Leadership

Coaching

Job Description

No matter what you’ve been told, not all restaurant companies are the same. At Taco Time we pride ourselves on being different. 

Taco Time NW hiring process is completely virtual. Apply, interview, and get a new job from the comfort of home!

Our shift leaders carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; evaluating daily performance; rewarding and coaching employees; addressing complaints and resolving problems in the absence of a manager. All while maintaining high level of guest service and exceptional dining experience for our guests.

Why join the Taco Time team? Besides employee discounts on the Puget Sound's favorite taco, we offer the following competitive benefits: 

  • Competitive Wages (Up to $25/hour)
  • Incentive bonus potential up to $800
  • Pay Day every Friday
  • Medical & Dental Benefits
  • 401k Retirement Plans
  • Childcare Assistance
  • Education Assistance
  • Quality of Life and flexible schedules
  • Free Employee Shift Meals
  • Paid Time Off
  • Promotions from Within
  • Taco Time Cares - Employee Hardship Program
  • Employee Discount for employee and immediate family
  • Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)

Your Key Responsibilities:

  • Directs, coordinates, and participates in preparation of, and cooking, assembling or packaging of food served or prepared by crew members.
  • Issues written and oral instructions, establishing priorities and sequences to expedite workflow.
  • Assigns duties and examines work for completeness, efficiency, and conformance to policies and procedures.
  • Reconciles daily receipts using cash control sheet and daily sales log, records drops and banks daily.
  • Ability to demonstrate complete understanding of our menu.
  • Assist with serving orders while tending to our guests needs.
  • Coaches others through the enforcement of all workplace safety policies and procedures.
  • Communicates performance issues to assistant general manager and general manager.
  • Creates and executes shift goals and enforces policies during shift.

Qualifications:

  • Food handlers permit
  • Three months to six months of practical experience in a corporate owned restaurant.
  • Must be 18 years of age or older
  • Highest commitment to quality customer service with the ability to work with a team.
  • Ability to multi-task in a fast paced environment.
  • Strong communication skills, and have the ability to listen attentively to guests and team members.
  • Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
  • Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution
  • Basic math skills.
  • Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds

We are looking for great people who are fun, energetic, friendly, outgoing and confident and who share our commitment to guest service and our pursuit of the ultimate dining experience.

Taco Time NW is an Equal Opportunity Employer 

Accord Inc

Headquartered in Renton, Washington, Taco Time Northwest is a family owned company that employs more than 1,400 people in its 51 company owned restaurants in western Washington and manages another 25 franchise locations. We are proud to be a Northwest institution and plan to stay that way for generations to come. At Taco Time, we think it’s important to use only fresh, quality ingredients. We spend hours each morning shredding heads of lettuce and blocks of aged Cheddar Cheese, slicing ripe tomatoes, preparing our own salsas and sauces, cooking ground beef and sautéing all-white meat chicken in small batches throughout the day. Our beans are not refried but rather are fat-free and cooked fresh every day. As a quick service restaurant that serves fresh and delicious food, we’re different that way. While our fresh, local ingredients make our food delicious, we owe a great deal of our success to our friendly, caring employees. We work hard to make Taco Time as great a place to work as it is to eat. We believe that each person is key to our success and should be valued and respected. As a local Northwest company, we think reducing our footprint is pretty important too. That is why we’ve made a healthy investment in compostable packaging. Taco Time Northwest has designed a program that allows guests who dine in our restaurants to place nearly all items to be disposed of in one compostable container, diverting more than 99% of our waste away from local landfills. We make it a priority to give back to Northwest communities. Through fundraising efforts, we're honored to have donated nearly $2 million over the past decade. In 2014, Taco Time Northwest created its own charitable foundation to partner with organizations that provide access to nutritious food and educational programs supporting healthy lifestyles. Our grants are already helping many local non-profit organizations to create a better future for our community.

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