CTI Specialist

Greater Nashua Mental Health

Applications Closed

Posted 4 months ago

Full Time

Nashua, New Hampshire

In Person

Smart Summary

The CTI Specialist engages with clients in the community to ensure their connection to essential services during a critical transition period. This role involves case management, documentation, and collaboration with referral sources to support clients effectively.

Greater Nashua Mental Health is seeking a full-time CTI Specialist with a Bachelor's degree in Psychology or a relevant field and 1-2 years of experience. The role involves providing case management and functional support to clients transitioning from hospital care to the community, requiring strong communication, collaboration, and crisis management skills.

Must Have Skills for ATS

Bachelor's Degree

Psychology

Case Management

Functional Support

Behavioral Health Disorders

Crisis Management

Community Resources

Communication Skills

Interpersonal Skills

Microsoft Office

Driver's License

Liability Insurance

Job Description

Description

Greater Nashua Mental Health is looking for a full-time CTI Specialist to join our Critical Time Intervention Team! The CTI Specialist supports clients in critical transition from hospital level care into the community, ensuring connection to services such as mental health, primary care, substance use and developmental services over a 9-month period in an attempt to reduce utilization of the emergency room and hospitals.

Duties & Responsibilities: 

  • Engages with clients in the community with case management and functional support needs to ensure connection to primary care, mental health, substance use and/or developmental services over a 9- month period, in order to reduce readmissions and utilization of the emergency room 
  • Documents and reports engagements with and care of clients 
  • Meets clients in the hospital for pre-CTI (Critical Time Intervention) 
  • Educates and supports referral sources in order to make appropriate referrals 
  • Supports program for fidelity requirements 
  • Attends CTI team meetings, statewide consultation meetings and trainings as necessary

Requirements

Qualifications: 

  • Bachelor’s degree in Psychology or relevant degree
  • 1-2 years of experience 
  • Knowledge of factors and effects of behavioral health disorders 
  • Knowledge of up-to-date principles and techniques of case management and functional support 
  • Ability to manage crises and connect clients with available and appropriate interventions and community resources 
  • Assist clients in applying for food stamps, housing, insurance and other needs
  • Ability to establish and maintain effective therapeutic and professional relationships with clients served, family members, and behavioral health providers 
  • Strong collaborating skills, and an ability to work effectively both independently and as part of a team
  • Excellent communication and interpersonal skills
  • Ability to multitask, and be flexible with regard to workload and assignments
  • Ability to exercise judgment  
  • Familiarity with community resources 
  • Knowledge of Microsoft Office products (Email, Word, EXCEL)
  • Transport clients as necessary. Must have active driver's license and automobile with liability insurance in the agency's minimum amounts

Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:
 

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Greater Nashua Mental Health is an Equal Opportunity Employer

Salary Description: $18.50 -$24.00 per hour 

Greater Nashua Mental Health

Greater Nashua Mental Health provides comprehensive evidence-based services and supports for mental health and substance use disorders to individuals and families throughout the entire life cycle. As the state-designated Community Mental Health serving the greater Nashua region and all of Southern Hillsborough County, we serve everyone who walks through our doors, and no one is ever turned away due to financial limitations. Our Mission: Empowering all people to thrive through excellent care, community engagement, and a commitment to innovation and growth. Our Vision: A community in which all individuals and families have access to the transformational, integrated mental health services they need to lead hopeful, fulfilling lives.

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