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Job Description

As a US Medical Digital Engagement & Insights intern, you will support the team in navigating the enterprise-wide migration from Veeva CRM to Salesforce Life Sciences Cloud. You’ll work on:

• CRM Transition Strategy & Enablement:

• Partnering with cross-functional stakeholders to assess the impact of Veeva’s planned transition off the Salesforce platform by 2030.

• Supporting the phased implementation of Salesforce CRM, ensuring alignment with Takeda’s future customer engagement models and minimizing disruption to medical workflows.

• Collaborating with internal teams to document current-state Veeva CRM use cases and Content Engine implications and translate them into future-state Salesforce configurations.

• Email Capability Exploration & Optimization:

• Evaluating and recommending solutions for both home office–driven and MSL-triggered email communications.

• Mapping out technical and operational requirements for compliant, scalable email deployment, ensuring topic tracking and analytics.

• Identifying opportunities to streamline content delivery and improve HCP engagement through modular templates and compliant behavioral triggers.

• Developing SOPs (Standard Operating Procedures) and other key documentation for email creation, tagging, reporting, and dashboard pull-thru.

How You Will Contribute:

As the US Medical Digital Engagement & Insights intern, you will have the opportunity to...

• Exceptional interpersonal, verbal communication, and writing skills.

• Deadline-driven with an elevated level of organizational and planning skills.

• Strong quantitative, analytical, problem-solving, and conceptual skills.

• Proven record of accomplishment in teamwork, adaptability, innovation, initiative, and integrity.

• Global mindset to grow in a diverse work environment. 

• Technical acumen and stakeholder coordination/management.

• Experience or familiarity with CRM systems (Veeva Vault, Salesforce Marketing Cloud, Salesforce Life Sciences Cloud) is highly desirable.

• Understanding of data/software development life-cycle management processes.

Internship Development Opportunities:

• Expand understanding of Customer Experience of the Future (CXF) strategy and Salesforce Life Sciences Cloud capabilities.

• Share knowledge and learnings with the US Medical Digital Engagement team to enhance strategic planning and perspective.

• Foster cross-functional collaboration.

• Build expertise in launching new capabilities by learning how to assess business needs and define solution architecture.

Job Requirements:

• This position will be Hybrid (1-3 days/week in office) out of the Lexington, MA location

• Must be pursuing a Masters or Doctoral degree in Computer Science, Marketing, or related fields

• Must have strong digital and data skill sets

• Currently authorized to work in the United States without sponsorship. Takeda does not provide sponsorship for internship positions.

• Available to work full-time (40 hours per week), within the core business hours of 8:00am – 5:00pm, for 10-12 weeks during the summer months.

Internship Eligibility

• Must be authorized to work in the U.S. on a permanent basis without requiring sponsorship 

• Must be currently enrolled in a degree program graduating December 2026 or later 

• The internship program is 10-12 weeks depending on the two start dates (May 26th-August 14th or June 15th- August 21st)

• The intern must be able to commit to one of these time frames

• Able to work full time 40 hours a week during internship dates  

• Takeda does not provide a housing stipend or relocation support for the U.S Summer Internship Program 
   

Program Highlights:

• Hands-on experience with real projects and responsibilities 

• Dedicated mentorship program pairing interns with experienced professionals 

• Networking opportunities with industry professionals and fellow interns 

• Internship events focused on professional and skills development  

• Exposure to multiple business areas or departments within a Pharmaceutical Organization 

Applications will be accepted between November 17th- November30th

Takeda Compensation and Benefits Summary 

We understand compensation may be an important factor as you consider an internship opportunity. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

U.S. Hourly Wage Range:

$21.00 - $46.00

The estimated hourly range reflects an anticipated range for this position. The actual hourly wage offered will depend on the candidate’s school year/level to be entered following completion of internship.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. internship benefits vary by location and may include: 

•  Paid sick time 

• Civic Duty paid time off 

• Participation at company volunteer events  

• Participation at company sponsored special events  

• Access to on-site fitness center (where available) 

• Commuter Benefit: To offset your work-commute expenses, Takeda provides U.S. employees with a fixed monthly subsidy to be used for either public transportation (transit) or parking.  

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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Job Exempt