Field Service Technician

Kelsan, Inc

Applications Closed

Posted 5 months ago

Full Time

Charlotte, North Carolina

In Person

Smart Summary

The Field Service Technician will perform on-site service, maintenance, and repairs on pressure washers and floor care machines. This role also involves diagnosing mechanical and electrical issues and providing exceptional customer service.

Kelsan is seeking a Field Service Technician to service and maintain pressure washers and floor care equipment for commercial clients. The role requires mechanical or electrical service experience, strong troubleshooting skills, a valid driver’s license, and excellent customer service skills. The position offers competitive pay, benefits, and growth opportunities.

Must Have Skills for ATS

Mechanical service

Electrical service

Troubleshooting

Problem-solving

Customer service

Pressure washers

Floor care equipment

Valid driver’s license

Time management

Communication skills

Job Description

Description

Join a company that values your technical skills and puts you on the path to long-term success. Kelsan, a 4th-generation family-owned leader in distribution and equipment services, is seeking a Field Service Technician to support our growing customer base in the Charlotte area. This role focuses on servicing and maintaining pressure washers and floor care equipment for commercial clients across multiple industries.


Main Responsibilities: other duties may be assigned

  • Perform on-site service, maintenance, and repairs on pressure washers and floor care machines (e.g., scrubbers, vacuums, extractors)
  • Diagnose mechanical and electrical issues and implement effective solutions
  • Install new equipment and ensure proper setup and functionality
  • Maintain accurate service records and communicate updates to internal teams
  • Provide exceptional customer service and represent Kelsan professionally in the field
  • Travel locally to customer sites using a company-provided service vehicle

Qualifications:

  • Mechanical or electrical service experience preferred
  • Valid driver’s license and clean driving record
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and manage time effectively
  • Excellent communication and customer service skills
  • Willingness to learn and grow within a supportive team environment

Why Kelsan?

  • Competitive pay and benefits package
  • Medical, dental, vision, PTO, 401(k) with discretionary employer match
  • Paid time off after just 30 days
  • No evenings or weekends
  • Family-owned culture with long-term stability and growth opportunities

Kelsan, Inc

Kelsan, a leading distributor of cleaning supplies and floor care and pressure washing equipment sales and service, proudly commemorates its 75th anniversary in 2025. Founded in 1950 as a small, family-owned local supplier, Kelsan has grown into a trusted industry partner known for delivering high-quality products and solutions that help businesses maintain clean, safe, and productive environments. In 1950, Till Keller founded Kelsan in Knoxville, Tennessee as one of the first true janitorial and sanitary supply (“Jan-San”) distributors in East Tennessee. Headquartered in Knoxville, Kelsan has consistently served as the leading “Jan-San” distributor throughout the Southeast. Looking ahead, Kelsan remains committed to driving sustainable solutions and expanding its product offerings to meet evolving market needs. By embracing the latest technology and industry best practices, Kelsan continues its legacy of helping organizations achieve cleaner, healthier, and more efficient work environments. For more information about Kelsan’s range of products and services, visit www.kelsan.biz or contact Customer Service at 800.467.7111 or email us at customerservice@kelsan.biz

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