Description

Covenant Health Urgent Care (formally ParkMed Urgent Care) has been providing urgent care, preventative care, and occupational medicine services in the greater Knoxville area since 1989. Medical Receptionists are critical to the success of our clinical teams and crucial to providing fast, friendly, and affordable healthcare. Covenant Health Urgent Care offers onsite digital X-ray, EKG, and common laboratory assays.

Job Description

As a Receptionist, you will be responsible for direct patient care, including:

• Compassionately greeting and assisting patients
• Accurately inputting patient information
• Verifying insurance and collect copays
• Answering incoming calls with care

Position Highlights

• Competitive Pay: Start at $16/hour with time-based raises and multiple opportunities for performance and training-related promotions.
• Expand your Skills & Get Promoted: Leadership and growth opportunities are available to all employees. Earn at your own pace through time-and performance-based promotions.
• Hours: Work three, 12-hour shifts per week (8AM-8PM).

Benefits

• Pay Raises: Clear, consistent path for higher pay by earning achievements for performance and positivity.
• Health Insurance: Medical, Dental, Vision, Life, and Short Term Disability insurance.
• Urgent Care: Free care for you, your spouse, and children at Covenant Urgent Care (for those carrying UCG-sponsored or other health insurance).
• Retirement: 401(k) plan with employer match.
• Paid Time Off (PTO): Vacation, sick days, and holidays.
• Support: Employee Assistance Program (EAP) with free confidential support when you need it. EAP offers counseling and resources to support your wellbeing, including legal, financial, child, eldercare, and individual (or family) counseling.
• Employee Discounts:
  • Amazon Prime reimbursement or Sam’s, Costco, or BJs base membership
  • Verizon discount
  • Online ticket deals
• Associate Recognition Program: Patients and teammates can recognize you publicly for the important work you do. You can earn Amazon gift cards for providing excellent patient care.

Requirements

• High school diploma or equivalent
• 12-hour shifts (no overnights)
• Availability to work weekends
• Exceptional customer service skills
• Ability to multi-task and thrive in a fast-paced environment
• Experience in a healthcare facility (e.g. medical office, urgent care, ER) or with insurance providers is preferred
• Commitment to Urgent Care Group’s core values: Kindness, Impact, Teamwork, Efficiency, and Integrity

Who is Urgent Care Group?

Urgent Care Group’s (UCG) Mission is to provide fast, friendly, and affordable healthcare in every community. Based in Nashville, UCG was founded in 2017 to create the leading urgent care company. Urgent Care Group partners with premier health systems and excellent providers committed to expanding access to high-quality healthcare.

The Urgent Care Group Network includes more than 55 centers operating as six brands: AnMed Urgent Care in partnership with AnMed in South Carolina, Covenant Health Urgent Care in partnership with Covenant Health in Tennessee, Health Choice Urgent Care in partnership with Northside Hospital in Georgia, Medac Urgent Care in North Carolina, MEDcare Urgent Care in South Carolina, and Total Access Urgent Care in Missouri and Illinois. For more information, visit: UrgentCareGroup.com.

We are an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.