The Townsend Hotel
The Townsend Hotel
Applications Closed
Posted 5 months ago
Internship
Birmingham, Michigan
In Person
Smart Summary
The Food and Beverage Intern will undergo training in various roles within the Rugby Grille and F&B supervisory positions, including shadowing and learning operational standards. The intern will also participate in daily meetings and may complete special projects as assigned.
This internship offers college students hands-on experience in food and beverage operations at The Townsend Hotel. The intern will train in various restaurant roles, assist with supervising, and gain exposure to banquet and catering operations, focusing on learning operational procedures, POS systems, and management skills.
Must Have Skills for ATS
Forbes standards
POS system
Cash handling
Restaurant floor supervising
Food Costing
Menu creation
Special Events
Management skills
Banquet
Catering
Hospitality
Customer service
Communication skills
Job Description
Description
FOR COLLEGE ENROLLED STUDENTS! - SUMMER SEMESTER
Primary Focus: Rugby Grille Training
- Hotel and departmental orientations
- Train on Forbes standards
- Shadow restaurant positions in order to become familiar with duties of each role - on In Room Dining, Host person, Server - Assistant (1-2 weeks)
- F&B Management Shadow (1-2 weeks)
- Skills focused on:
o Learning the position details of the four F&B roles above
o Learning the POS system
o Cash handling/tip-out procedures
- Participate in daily pre-shift meetings
- Attend hotel trainings, if applicable
Primary Focus: Executive of F&B Supervisory Role
- Both AM/PM Shifts
- Skills focused on:
o Restaurant Floor Supervising
o Tea Reservation System
o Food Costing
o Menu creation
o Scheduling
o Special Events
o Management skills
- Participate in daily pre-shift meetings
- Attend 9:00 AM management stand up with assigned manager
- Complete special project, if applicable
Primary Focus: Banquet & Catering Department Shadow
- Participate in daily pre-shift meetings
- Shadow Banquet and Catering team in departmental roles, as applicable. Examples include:
Banquet Captain shadow
o Hourly Banquet role(s) shadow – i.e. Banquet Server, Banquet Set Up
o Catering Sales team shadow – day of event shadow, in-office shadow, etc.
- Work in Rugby Grille, when needed
The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.
This policy applies to all terms and conditions of employment.
If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to careers@townsendhotel.com or you may call us at 248-647-8640.
Requirements
Must be able to lift, push and pull up to 40 pounds.
The Townsend Hotel
The Townsend Hotel in "walkable" Birmingham, Michigan is a Forbes Four Star Hotel and AAA 4-Diamond. A haven for the most discerning travelers and known as the place to stay while in Southeast Michigan, its splendid combination of amenities, service and setting await your pleasure. The Townsend Hotel has been recognized for impeccable service: ◾AAA 1988 TO 2020 Four Diamond Award Winner ◾U.S. News 2018 Best Hotels List ◾Condé Nast - 2020 Top Hotels in The Midwest #7 ◾Forbes Travel Guide 2013-2020 Four Star Award Winner ◾Travel & Leisure – 2019 The Best Hotel in Every State ◾Wine Spectator’s 2013-2020 Best of Award of Excellence ◾The Townsend Hotel of Birmingham adds electric vehicle charging stations ◾Travel+Leisure 500: The World's Best Hotels ◾2013-2020 Forbes Travel Guide "Recommended" Award - Rugby Grille ◾2014 Best of Michigan - Jewish News: Best Wedding Venue, Best Bar/Bat Mitzvah Venue, Best Staycation - The Townsend Hotel ◾2014 Best of Michigan - Jewish News: Best Sunday Brunch, Best Outdoor Dining, Best Fine Dining - Rugby Grille ◾2014 Best of Detroit - HOUR Detroit - Hotel - Suburb ◾2014 Certificate of Excellence - 2014 Winner - TripAdvisor ◾dBusiness - Top Hotels In Metro Detroit ◾dBusiness - 81 Top Restaurants in Metro Detroit for Business - The Best Tables & Private Rooms in The Region ◾Certificate of Excellence, 2013 Winner, TripAdvisor Located in charming Birmingham, Michigan just 35 minutes from Pontiac Oakland County Airport and just 40 minutes from Detroit Metropolitan Wayne County Airport (DTW) and within 20 minutes to all major venues.
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