Field Service Technician - Casino Gaming/ATM's (Albuquerque, NM)

Department: Field Service

Employment Type: Full Time

Location: Albuquerque, New Mexico

Description

🎰 Field Service Technician – Keep the Game Running! 📍 Servicing all of New Mexico

Are you hands-on, tech-savvy, and ready to work where the action happens? Join IGT/Everi as a Field Service Technician and help power the casino experience from behind the scenes!

You’ll be the go-to problem solver across several local properties—servicing ATMs, kiosks, slot machines, and more. From installations to maintenance and troubleshooting, your work keeps the fun flowing.

What Will You Be Doing?

• Deliver top-tier customer service while supporting Everi’s products on-site at casinos
• Install, upgrade, and repair gaming and financial equipment
• Run diagnostics and resolve issues in the field
• Keep devices operating smoothly with proactive check-ins and maintenance
• Work both independently and as part of a supportive field team

Skills & Qualifications for the Job:

• High School Diploma or GED
• Ability to obtain and maintain a Gaming License (Everi helps with the application)
• Availability for on-call shifts, including possible OT, weekends, evenings, and holidays
• A self-starter mindset—comfortable working solo after training, but collaborative when needed
• Basic Excel skills for paperwork and reports
• Ability to lift up to 75lbs

• Experience with hardware, networks, or troubleshooting technical equipment
• A passion for learning new systems and tech on the go

Why Us?

 Be part of a global leader in gaming and technology innovation.

• Work alongside a diverse team of professionals passionate about creating meaningful solutions.
• Access to professional development opportunities and career growth.
• Competitive compensation and comprehensive benefits package.
• A culture that values collaboration, creativity, and respect.

At IGT, we believe compensation should reflect you —your unique background, skills, experience, and even where you work. That’s why the compensation range for this role is $24 - $27/per hour, with room to go higher or lower depending on the full picture. We also follow all local pay laws and collective bargaining agreements. 

#LI-TP1