Hazard Claims Representative
Idaho Housing and Finance Association
Hazard Claims Representative
Idaho Housing and Finance Association
Applications Closed
Posted 6 months ago
Full Time
Boise, Idaho
In Person
Smart Summary
The Hazard Claims Representative will initiate the claims process for borrowers and ensure all necessary documentation is collected. They will also provide clear information about claims procedures and monitor claims progress for timely completion.
This Hazard Claims Representative role requires 6+ months of experience in residential real estate lending or loan servicing. Strong customer service, communication, and organizational skills are essential, along with attention to detail and a high school diploma or equivalent.
Must Have Skills for ATS
Residential Real Estate Lending
Loan Processing
Loan Closing
Loan Servicing
Customer Service
Communication Skills
Data Entry
High School Diploma
Attention to Detail
Claims Processing
Job Description
Description
WE ARE HIRING!
Join our team as a Hazard Claims Representative dedicated to providing exceptional support to our borrowers. In this role, you will be the primary point of contact for customers in regard to their insurance claims. You will answer questions regarding claims, start the claims process for borrowers, and complete claims processing per Agency requirements.
In This Role, You Will:
- Initiate the claims process for borrowers and ensure all necessary documentation is collected and inspections have been ordered
- Provide clear information and answer questions about claims procedures
- Collect paperwork and order inspections for claims
- Process customer requests related to insurance claims efficiently and accurately
- Enter, track, and update claims information in accordance with agency requirements
- Monitor claims progress and follow up to ensure timely completion
- Answer incoming phone calls from borrowers regarding their insurance claims
- Collaborate with internal teams to resolve any issues or discrepancies related to claims
- Other duties as assigned
Why Work With Us?
At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. Join us and be part of a professional and mission-driven organization that makes a meaningful impact on the lives of Idahoans.
Requirements
- 6+ months of experience in residential real estate lending, residential loan processing, loan closing, and/or loan servicing preferred
- Strong customer service orientation and interpersonal skills
- Excellent verbal and written communication skills
- Ability to work independently, organize, prioritize, perform job responsibilities
- Ability to be flexible, engaged, reliable and respectful to maintain excellent team relations
- Attention to detail and accuracy in data entry and documentation
- High school diploma or equivalent
I
Idaho Housing and Finance Association
Would you like to join a vibrant, entrepreneurial organization that encourages you to reach your full potential? Our employees enjoy great benefits, an environment that promotes work life balance, personal health and well-being, and professional growth. Consider joining our team and discover why our employees enjoy working for Idaho Housing and Finance Association. Here are a few reasons why Idaho Housing has earned top recognition as one of the “Best Places to Work” for the past nine years. • Low turnover – Our employees stay with us resulting in a long tenured workforce • Work environment and company culture are ranked as excellent – by our employees • Work life balance and personal wellness is a priority • Commitment to employee growth and development • High degree of satisfaction working for an organization that makes a difference in the lives of people in Idaho
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