Medical Records Associate

Greater Nashua Mental Health

Applications Closed

Posted 6 months ago

Full Time

Nashua, New Hampshire

In Person

Smart Summary

The Medical Records Associate ensures that medical records comply with state and federal regulations and fulfills internal and external requests for medical records. They also support agency staff in the release of information and monitor the accuracy and timeliness of record processing.

Must Have Skills for ATS

Job Description

Description

Greater Nashua Mental Health is looking for a full-time Medical Records Associate to join our team! The Medical Records Associate ensures that medical records meet the standards set forth in state and federal laws and regulations. Fulfills internal and external medical records request by processing and monitoring the timely and accurate release of records to requestors. Supports agency staff with the process for releasing information and advises on appropriate procedures.

Duties & Responsibilities: 

  • Scans and indexes client records into Electronic Medical Records (EMR)
  • Fulfills internal and external medical records requests
  • Monitors, processes, and distributes incoming faxes, and processes interoffice and external mail
  • Forwards documents to appropriate agency staff for completion
  • Pulls records for monthly shredding 
  • Processes Continuity of Care Documents (CCD) and enters into EMR
  • Fulfills SSA and DHHS requests
  • Requests medical records from outside facilities and/or providers
  • Answer incoming external and internal phone calls to the department to assist with record inquiries, general questions, etc.
  • Reviews records to determine deficiencies and reports to the Medical Records Senior Associate and Medical Records Supervisor for corrective action
  • Performs other duties or special projects as required or as assigned

Requirements

Qualifications: 

  • High School Diploma or GED equivalent required
  • Experience with office equipment
  • Familiarity with NH Community Mental Health System
  • Proficient with computers and software programs, including Microsoft Suite (Word, PowerPoint, Excel, Outlook), and EMR clinical software
  • Strong collaborating skills, and an ability to work effectively both independently and as part of a team
  • Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated, proactive, and detail oriented
  • Excellent communication and interpersonal skills
  • Ability to multitask, and be flexible with regard to workload and assignments
  • Ability to exercise judgment

Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:
 

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Greater Nashua Mental Health is an Equal Opportunity Employer

G

Greater Nashua Mental Health

Greater Nashua Mental Health provides comprehensive evidence-based services and supports for mental health and substance use disorders to individuals and families throughout the entire life cycle. As the state-designated Community Mental Health serving the greater Nashua region and all of Southern Hillsborough County, we serve everyone who walks through our doors, and no one is ever turned away due to financial limitations. Our Mission: Empowering all people to thrive through excellent care, community engagement, and a commitment to innovation and growth. Our Vision: A community in which all individuals and families have access to the transformational, integrated mental health services they need to lead hopeful, fulfilling lives.

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