Description

The role of an Assistant Manager extends beyond just retail sales. At Lori’s you will provide a trusted place for joy and support when people need it most. You will provide products and services that nurture, inspire, and comfort. As an Assistant Manager in our gift shop, you will be responsible for providing excellent customer service and engaging from the heart while creating an exceptional Guest experience.

WHAT YOU WILL DO (Responsibilities):

Assistant Managers make an incredible impact every day. Working under the direction of the Store Manager or District Manager, you will ensure merchandising standards are met and that you are increasing sales momentum. We look for you to also:

• Greet customers and actively listen to their needs.
• Ensure inventory levels are stocked on the sales floor and communicate needs to manager for ordering.
• Market merchandise by following advertising, sales promotion, and display plans.
• Build daily operational procedures with efficiency and due diligence.
• Communicate and implement Lori's Gifts procedures.
• Handle cash and credit card transactions using a point-of-sale (POS) system.
• Schedule and train staff on guest standards.
• Work independently to open and close the store.
• Other tasks as assigned.

This is not an exhaustive list of responsibilities and may not necessarily comprise all the functions for purposes of the ADA.

Requirements

WE ARE LOOKING FOR (Requirements):

• High School diploma or GED;
• One year of work experience within retail, restaurant, or customer service or related work experience will be also be considered.
• Background in delivering customer service and some level of management experience.
• Ability to lift up to 30 pounds and capable to stand for long periods of time.
• Willingness to work flexible hours to include evening, weekends, and holidays when needed.

WHO WE ARE:

We are the heart of the hospital experience. Our guests visit our store locations for different experiences while visiting loved ones in the hospital, or between breaks while at work. Lori's Gifts is a unique retailer servicing over 300 hospitals nationwide for over 40 years. We continue to grow because of our compassionate employees that remain close to the positive hospital relationships we have developed in the communities we serve. We are tirelessly enhancing and modifying our protocols to create a safe environment for our employees and guests.

WHAT WE OFFER:

• Health Insurance and prescription benefits
• Legal Plan
• Commuter Benefits
• Paid Time Off 
• Generous Employee Discounts

EQUAL EMPLOYMENT OPPORTUNITY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.