Description

Job Title: Clinical Office Specialist  

Department: Clinical Services

Immediate Supervisor Title: Practice Services Supervisor

Job Supervisory Responsibilities: None

Essential Job Responsibilities:

• Receive phone calls and respond to patient concerns.
• Obtain prior authorizations for prescriptions and procedures.
• Schedule follow-up appointments for physician.
• Assist with other office duties as needed.
• Stocking rooms/office
• Position does not include ordering (lab/imaging)
• Position does not include any invasive procedures
• Other duties approved by the supervisor

Requirements

Education: 

• High School Diploma 

Other Requirements:

• One or more years health care experience preferred.
• Regular and reliable attendance is an essential function of the job

Performance Requirements:

Knowledge:

• Contemporary office practices, procedures and techniques
• Spelling, vocabulary, math and grammar skills appropriate to the level of the position
• Insurance requirements and referrals

Skills:

• Operating a computer and various software packages
• Operating a variety of office equipment
• Creating, organizing and keeping records
• Good communication skills

Abilities:

• Develop and maintain effective working relationships
• Maintain a reliable and dependable attendance record
• Provide effective and responsive service to clinic patients in the office setting

Equipment Operated: 

• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: 

• Position is in a well-lighted office environment. 

Mental/Physical Requirements: 

• Involves sitting approximately 90 percent of the day, walking or standing the remainder.