Customer Service Banker
New Hampshire Mutual Bancorp
Customer Service Banker
New Hampshire Mutual Bancorp
Applications Closed
Posted 6 months ago
Full Time
Rochester, New Hampshire
In Person
Smart Summary
The Customer Service Banker maintains a working knowledge of banking products and services while promoting them to customers. They complete account transactions and provide a professional customer service experience.
Must Have Skills for ATS
Job Description
MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch.
We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
Starting salary begins at $20.64 per hour and is negotiable based on level of experience
JOB REQUIREMENTS/DESIRED EXPERIENCE:
- High school diploma or GED
- Minimum one year experience in customer service and/or cash handling role
- Experience utilizing software applications to perform customer service duties
- Strong interpersonal and organizational skills
- Must be able to work rotating Saturdays
- Ability to travel between offices as required
- Prior bank teller transaction knowledge a plus but not required
PRIMARY RESPONSIBILITIES:
- Maintains a working knowledge of banking products and services while promoting them to the customer
- Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
- Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
- Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
- Responds to questions and resolve problems or concerns for customers effectively and efficiently
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
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New Hampshire Mutual Bancorp
New Hampshire Mutual Bancorp (NHMB) is a shared services organization providing operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust. The first relationship of its kind in northern New England, NHMB companies share support services such as human resources, information technology, marketing, finance, risk and compliance, deposit operations, loan operations and digital banking to provide overall efficiencies and best in class solutions for customers. Through this strategic alliance, each affiliate is positioned to leverage each other’s strengths as they work together to advance a shared vision of maintaining and enhancing community banking standards and values. For more information, visit nhmutual.com.
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