Customer Service Rep

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A. J. Perri Plumbing, Heating, Cooling

Applications Closed

Posted 6 months ago

Full Time

Tucson, Arizona

In Person

Smart Summary

Deliver exceptional customer service through inbound and outbound calls. Manage scheduling, handle multi-line phones, and support customers with professionalism and urgency.

Must Have Skills for ATS

Job Description

Company Name

A. J. Perri Plumbing, Heating, Cooling

Overview

Pay: $19 - $21.00 per hour plus incentives Schedule: To be discussed - 1 weekend day requiredFull-time, year-round work

About AJ Perri:AJ Perri, part of the ARS family of brands, is a trusted leader in residential HVAC and plumbing services. We serve customers in the state of New Jersey with reliable, professional service. With over 50 years of local experience, we’re known for quality workmanship, prompt service, and customer satisfaction, backed by ARS’s national network.

What We Offer:

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Clean office environment with strong team culture

  • Career growth opportunities within a national network

Responsibilities

Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — not remote.

Qualifications

What You Need:

  • Prior experience in a customer service or call center environment

  • Proficiency with Microsoft Office and computer-based systems

  • Ability to handle multi-line phones with accuracy and composure

  • Must report daily to the office (no remote work available)

  • Weekend and shift flexibility may be required

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

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A. J. Perri Plumbing, Heating, Cooling

A.J. Perri serves New Jersey homeowners and businesses with 50 years of experience and a national reputation for superior technical skills in heating, air conditioning, plumbing and indoor air quality systems. We provide you peace of mind with a 100% Exceptional Service Guarantee. We also offer you peace of mind, ensuring your equipment operates safely. We help you save money on your fuel bills, and we help deliver relief to those with allergies and many others concerned with the quality of the air they breathe.

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