Virtual Medical Assisstant

Valenta AI

Applications Closed

Posted 10 months ago

Full Time

Colorado Springs, Colorado

Fully Remote

Smart Summary

Responsibilities

The Virtual Medical Assistant will manage patient scheduling, assist with medical documentation, and handle insurance verifications. They will also communicate with patients and support healthcare providers with telehealth visits and administrative tasks.

Qualifications

Job Description

This is a remote position.

We are looking for a highly organized and detail-oriented Virtual Medical Assistant (VMA) to join our team. The successful candidate will be responsible for supporting healthcare providers with administrative and clinical tasks, ensuring smooth workflow, and enhancing patient care. This is an excellent opportunity for someone with experience in healthcare administration or medical assisting who is looking to advance their career in a dynamic and supportive remote environment.

Key Responsibilities:

  • Manage patient scheduling, appointments, and reminders.
  • Assist with medical documentation, including charting and updating electronic health records (EHR/EMR).
  • Handle insurance verifications, pre-authorizations, and referral coordination.
  • Communicate with patients via phone, email, or messaging to address inquiries, follow-ups, and appointment confirmations.
  • Process prescription refills and coordinate with pharmacies as needed.
  • Assist providers with telehealth visits by documenting patient encounters in real time.
  • Maintain accurate and up-to-date patient records while ensuring compliance with HIPAA and confidentiality regulations.
  • Perform basic billing support, including verifying patient insurance coverage and handling prior authorizations.
  • Coordinate with medical staff and other healthcare professionals to facilitate smooth patient care.
  • Manage administrative tasks such as data entry, report preparation, and handling correspondence.

Requirements:

Minimum Qualifications:

  • Must be a Spanish Speaker (bilingual preferred).
  • 6 months to 2 years of experience as a Medical Assistant, Virtual Medical Assistant, or similar healthcare role.
  • Experience with electronic medical records (EMR/EHR) and telehealth platforms.
  • Strong communication skills, both verbal and written.
  • Ability to multitask in a fast-paced healthcare environment.
  • Highly organized with excellent problem-solving and time management abilities.

Knowledge & Skills:

  • Spanish Speaker (required for patient interactions and documentation).
  • Proficiency in EHR/EMR systems such as Athena health, eClinicalWorks, or similar platforms.
  • Familiarity with medical terminology and HIPAA compliance regulations.
  • Strong knowledge of medical office procedures, patient scheduling, and insurance verifications.
  • Ability to work independently while collaborating effectively with healthcare providers.
  • Attention to detail and critical thinking skills to ensure accuracy in documentation and patient care.
  • Strong problem-solving skills and adaptability in a remote healthcare setting.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for growth and career development.
  • Work remotely in a collaborative and supportive environment.
  • Flexible work schedule with potential for career advancement.


V

Valenta AI

According to a recent global survey conducted by McKinsey & Company, revenue increases as a result of adopting Digital Business Process Automation, or AI as it's commonly known, can exceed 10%. Additionally, costs can potentially be decreased by more than 20% in some cases by implementing Digital Business Process Automation. Any rules-based process in areas such as Marketing and Sales, Strategy and Corporate Finance, Supply Chain Management, Manufacturing, Risk, Product and Service Development, Service Operations, and HR can all be optimized by the adoption of Business Process Automation (BPA). Valenta's Managing Partners are world leaders in BPA design and implementation for medium sized businesses. With offices in 17 countries and over 400 staff and partners worldwide, we are ideally placed to help your business. We provide customized solutions in Process Consulting, Digital Transformation, Staff Augmentation, Digital Marketing, and Learning. All our services are designed to assist your business to improve competence and performance, while reducing costs. Businesses operating in fiercely competitive markets require a competitive advantage, and Valenta provides you with this through our vast knowledge and quickly accessible resources. We have a diverse understanding of business practices across regions. With our experience and global presence, Valenta prides itself on the ability to understand in detail, the process dynamics of each business, and we will put together a specific solution that meets your growth objectives. Speak to our expert team at (606) 225-8509 or visit valenta.io to see how we can help your business thrive.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria