Process Server Field Agent

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Knox Attorney Services

Applications Closed

Posted 6 months ago

Full Time

Santa Ana, California

In Person

Smart Summary

The Process Server Field Agent is responsible for delivering record requests, subpoenas, and picking up records from various facilities. The role involves service of process, court filing, court research, and maintaining daily activity sheets.

Must Have Skills for ATS

Job Description

Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Job Description

In this position, you will be provided a company vehicle to drive during business hours. You’re responsible to keep your assigned vehicle clean and presentable at ALL times. You will be responsible for delivering record requests subpoenas, medical record signed authorizations, picking up records from various medical facilities and businesses, as well as service of process, court filing, court research, and mail runs among other tasks. You will be required to transport boxes on occasion. There is a lot of travel time associated with being a Field Agent. You will need to fill out daily activity sheets, and complete work orders with your notes, you must have LEGIBLE handwriting. You will be seeing clients on occasion, so we require a business casual dress code.

Hours: Monday through Friday 8am to 5pm (1hour lunch break, two 10min breaks)

Qualifications

Valid CA driver’s license and clean driving record

Excellent Driving and navigation skills for Orange County.

Able to occasionally load and unload boxes

Comfortable using laptops, printers and flash drives, document scanning, general computer knowledge, Microsoft Office, Adobe and Word.

Additional Information

The working environment is primarily field-based. Within the scope of performing the usual and ordinary job functions, the following physical demands are required: lifting, carrying, pushing and/or pulling. Generally, the job requires 60% sitting and/or driving, 20% walking, and 20% standing.

Starting salary is $18.00-$20.00/hour depending on experience.

Full benefits, including health, dental, vision, Life/AD&D, FSA, PTO, paid holidays and 401K.

All your information will be kept confidential according to EEO guidelines.

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Knox Attorney Services

Knox Services provides total document solutions to select clients throughout the nation—and has since 1972! Over time Knox Services has evolved into a single source for Total Document Management. Our services are customized to fit each client’s unique needs Service innovation is the mark of our success. Knox Services pioneered the integration of litigation support services with facilities management in the legal industry over a decade ago. Our secure Online Order entry and web status e-business capabilities enable our customers to have their work-in-progress at their fingertips 24/7. Our Imaging and Electronic Document Services offer instant access and retrieval of mission critical information Our approach to document solutions is unique. We focus on customer service and long-term partnerships. Our streamlined operations focus efforts and resources on serving our customers without the large bureaucratic overhead of our multinational competitors. Providing Total Document Solutions to the Legal and Insurance Community since 1972. • Attorney Services / Delivery / Service of Process • Medical & Employment Record Retrieval • Scanning & Imaging Services • 24/7 Secured Online Document Viewing • Copy Center / Reprographics • Digital X-Ray & Blueprint Services • E-Data Discovery / Document Hosting We manage documents from paper to electronic image, and back again. Let us manage your documents, It's our business!

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